Operations systems that keep working.
Breton Labs builds production-grade AI and automation for operations and support teams. Most
automation breaks the week after it ships. We do the opposite: agree the number first, own the
outcome, and stay on the hook while it runs in production.
How we work
- Audit — Map the real workflows and mark exactly where automation will hold.
- Build — Ship the agents, integrations, and automation your team runs on, built to production standards.
- Manage — Monitor the systems, catch failures early, and keep them working as the work changes.
Ways to work together
- Operations Audit — a scoped map of what to automate and what to leave alone.
- Build — we design and ship the systems your team runs on.
- Managed Reliability — we keep the systems running and improving in production.
Selected work
AI support triage rebuilt around automated intake and routing; a full lead-to-delivery pipeline for a
private-chef operation; and multi-tenant agent infrastructure running automated support across many
client workspaces at once.
Book a call: 30-minute operations audit call.
Email: jacob@bretonlabs.io.